Job details


From $12 an hour

Job Type


Pulled from the full job description
Employee assistance program
Paid time off

Full Job Description

Peoria Citizens Committee for Economic Opportunity, Inc.

Job Description

DEPARTMENT: Head Start or Early Head Start

JOB TITLE: Support Service Clerk

FLSA class: Non-Exempt/ Temporary/ Part–Time

WAGE SCALE: $12.00/hour

REPORTS TO: Interim EHS Director or HS ERSEA Coordinator

JOB PURPOSE: Provide services in the area of food service and maintenance, ensure that the procedures of the Food Service operation at PCCEO Head Start are adhered to, and fulfill all safety requirements of the Peoria City/County Health Department.

EDUCATION AND WORK EXPERIENCE: Be mature and responsible.

KNOWLEDGE AND SKILLS: Some knowledge of Food Service operations.


Pursuant to the trusteeship endowed in the Support Service Clerk, Head Start program in subpart B, the following duties apply:

1. Maintain proper licenses, permits and training as required by state and local authorities.

2. Secure state certification on all safety laws of the Dept. of Public Health.

3. Assure the safe keeping and operation of all safety equipment (i.e. first aid kit and fire extinguisher).

4. Responsible for the monthly reporting, collecting and submission of in-kind and non-federal share contributions.

5. Complete duties as assigned in, maintenance and food service areas.

Bus Monitor

1. Assist in the loading and unloading of children on to buses.

2. Supervise children during normal routes and operation of vehicle.

3. Maintain a safe and healthy environment for all passengers.

4. Respond to the needs of drivers concerning safety and proper operations.

5. Assist in the maintenance of routes and route sheets.

6. Report any abnormalities to immediate supervisor.

7. Maintain and adhere to transportation policies of PCCEO Head Start.

8. Must consistently demonstrate punctuality, attendance and cooperation.

Food Service

1. Maintain all areas of confidentiality concerning matters relating to Head Start children, families and the Head Start program.

2. Take food temperature before serving to ensure Public Health Dept. requirements are met.

3. Prepare serving bowls for classrooms and ensure required amounts are served.

4. Take serving bowls to tables as the children arrive to dining areas.

5. Monitor dining area for spills and ensure children are not throwing away plates or cups.

6. Keep service tables cleaned, sanitized and re-supplied.

7. Sanitize classroom tables and chairs.

8. Clean and sanitize the kitchen area and equipment.

9. Wash dishes after breakfast and lunch (including food service pots and pans).

10. Assist with the preparation of snacks.


1. Mop all Head Start related floors (i.e. kitchen, bathroom, foyer, etc.).

2. Clean and sanitize all Head Start bathrooms (including but not limited to the toilets, sinks, and mirrors).

3. Refill all soap dispensers, tissue paper, paper towel holders and toilet paper as needed.

4. Empty all trashcans in center.

5. Vacuum all Head Start related carpets (i.e. classrooms, foyer, etc.).

6. Wax Head Start floors once a week.

7. Check playground daily for garbage, debris, glass, or any foreign objects that may harm children.

8. Water grass as needed (seasonal).

9. Keep walkways free of ice, snow, and debris.

Any other assigned task given by the Head Start Director or Family Engagement Self-Sufficiency Specialist.


The Support Service Clerk will observe and conduct the following relationships. However, overall responsibility for their implementation may not be delegated.

Support Service Clerk will report to the Family Engagement Self-Sufficiency Specialist.

1. Support Service Clerk will maintain assisting relationships with children and families involved in the Head Start program.

2. Support Service Clerk will maintain a positive working relationship with Head Start service area coordinators, teachers, and staff.

3. From time to time, the Family Engagement Self-Sufficiency Specialist, Head Start program, may specify other relationships to be connected by Support Service Clerk.

4. The Support Service Clerk is subject to all PCCEO Policies and Procedures.


The Support Service Clerk is accountable to the Family Engagement Self-Sufficiency Specialist, Head Start program for the effective accomplishment of assigned responsibilities, tasks or duties. The criteria used in determining the proper exercise of those responsibilities is as follows:

To develop, maintain and demonstrate a true understanding of the scope/focus of the PCCEO Head Start and of the Self-Sufficiency Specialist.

To assure compliance with established agency policies.

To work with other Head Start personnel and enrollees in a cooperative and PCCEO goal oriented manner.

To be willing to attend additional job training.

Work with and train all new Service Support Clerks so that the maximum level of efficiency can be achieved.

F. Recommended Qualifications

  • Be mature and responsible.
  • Able to meet Dept. of Public Health licensing standards.
  • Food Service Sanitation Certification.
  • Some knowledge of Food Service operations.
  • Flexible.
  • Effective oral and written communication skills
  • Must be able to perform the essential functions of the job description.

Performance Factors

Company Expectation of Employee: The employee adheres to Company Policies, Procedures, Standards of Conduct, and Code of Ethics.

Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious, about assignments.

Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.

Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works, to maintain constructive working relationships.


Americans with Disability Specifications on Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to _____ pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Part-time

Pay: From $12.00 per hour


  • Employee assistance program
  • Paid time off


  • Monday to Friday

Work Location: One location



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