Energy Assistance


PCCEO/Community Action will be closed from 3/18/2020 to 3/27/2020 as we determine how to safely serve our customers and do our best to combat the global Coronavirus (COVID-19) Pandemic.

PCCEO’s Low-Income Home Energy Assistance Program (LIHEAP) will be calling all clients that already have an appointment between March 17th and March 27th, 2020 with your new appointment time and date.

The sign-up date for new appointments will remain on April 2nd, 2020. George Washington Carver Center Starting at 8:00 AM. Phone calls will start at 8:30 AM at 309-671-3900.

Low Income Home Energy Assistance Program (LIHEAP) Low Income Home Energy Assistance Program (LIHEAP) is designed to help low-income households pay for winter energy services.

The LIHEAP (Energy Assistance) Program is comprised of four programs: Low Income Home Energy Assistance (LIHEAP), the Reconnect Assistance Program, PIPP (Percentage of Income Payment Plan) and the Emergency Furnace Program.

The PCCEO Energy Services will begin its fall application period beginning October 1st. October is priority month for households with persons age 60 and over or disabled person, and households with persons age 60 and over or disabled who are currently without utility services.

November 1st, Energy services will begin accepting applications for households with children age 5 and younger, households who have been disconnected from utility services, and households with elderly or disabled persons.

December 1st, Energy services will accept applications for all income-eligible households.

Each energy service date will be held at Carver Center at 8:00 AM. You can also call in to PCCEO Energy Services at 309-671-3900 at 8:30 AM on the dates listed below.

April 2nd, 2020 (Canceled)

May 7th, 2020

Eligible households must meet income guidelines listed below. Applicants should present proof of income for the last 30 days, the most current utility bill, current lease or rent receipt, and social security cards for everyone in the household.

For more information, contact PCCEO at (309) 671-3900 ext.228

2019 – 2020 Income Guidelines

Family size


30 Day Income


Annual Income
















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Contact us

711 W. McBean St.
Peoria, IL 61605

Tel: (309) 671-3900

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