Emergency Services

Despite the presence of COVID-19 here in our community, we are continuing to provide supportive services to our customers. COVID-19 relief services are being offered through the Community Services Block Grant (CSBG). Services Include Rental/Mortgage Assistance, Water Bill Assistance, Food Voucher Assistance, Telephone Assistance, Disinfectant/Cleaning Supplies, and Diaper Voucher Assistance. Vouchers Are Provided To Families Impacted By The COVID Pandemic. Contact Us At 309-671-3900 For Additional Details.

As a precaution, our Community Services staff have discontinued face-to-face service until further notice. If you are in need of assistance, you may submit an application by following the information below.

Follow the steps on the CSBG application to apply for services.

Required Documents:

• Verification of Gross Income (before taxes) for ALL HOUSEHOLD MEMBERS for the 90 days prior to your application date. (wages, child support, Social Security Income, Proof of DHS assistance, unemployment, Township Assistance, Self-Employment income, etc.). If you have zero income. Please fill out Zero Income Affidavit form here.
• Social Security Cards for all household members, including any children.
• Photo IDs for all household members 18 and older.
• Proof of hardship that directly correlates to the service (Proof of lost employment, income, or other benefits, copy of prescription, etc.).

**YOUR APPLICATION WILL NOT BE PROCESSED UNTIL ALL DOCUMENTATION IS RECEIVED

If you are unable complete the application process above and would like an application mailed to you, email communityservices@pcceo.org. Include your Name, Complete Address, and phone number.

PCCEO provides Emergency Services to eligible clients. Rental assistance is given to persons who are homeless or at risk of becoming homeless. Emergency food vouchers are given to families and individuals who do not receive a regular allotment of food stamps from the Illinois Department of Human Services. Emergency lodging may be provided to eligible applicants but will not exceed 14 days. All emergency services provided by the Emergency Services program are used only when all other available resources have been exhausted.

The Emergency Services program coordinates with local landlords and public housing agencies to avoid evictions. The program also provides housing counseling.

Emergency third-party transportation may also be provided to individuals for emergency appointments, drug counseling and treatment, employment and referrals to other social services.

All clients must meet income eligibility requirements for Emergency Services assistance. Emergency assistance under this program is only given once in a twelve-month period for any of the services offered.

For more information, contact PCCEO, Inc at (309) 671-3900.

2021 Income Guidelines (Annual Income)